About Us

Hospitals, clinics, and other healthcare centers are often busy places. Your first priority is to care for patients, but it can be a challenge on the busier days. At any point in the day, there can be a sudden increase of patient flow, leading to long waiting times and affecting the level of patient satisfaction. You can control this situation with the right approach to keep patients moving through your healthcare facility, giving them a better experience and improving overall quality

Key Benefits

Streamlines patient flow which will increase patient satisfaction
Provide queue transparency by informing patients about their queue status, thus reducing the level of insecurity that their turn might be taken by someone else
Speed up the serving process by calling people forward at the right time.
Boosts staff productivity with efficient workflows. Our system frees staff from managing long lines and allowing them to focus on what matters—satisfying customer needs.
Provides valuable data. Reporting Dashboard provided by QMS allows to identify key areas that are in need of improvement to improve the quality of care.
Improves your business’ image and appeal more customers.

Integrated Queue Management System Flow

Optimized by MEDIQ Outpatient Flow Management System
registration and check-in through MEDIQ-Queue system

Insights and data analytics calculator

Generate relevant data for healthcare administration
Enabling you to manage and control patient’s experience

Mobile App

Eliminates long line.
Reduces customer complaints
Speed up the serving process by calling people forward at the right time
Optimize space usage.

Connect for Patients And Doctors

Informing patients with real time update about waiting status, time and report before having their medical treatment

Contact Us

PT. Technova Optima Prima

Address

Royal Mediterania, Ground Floor M/02
Jl. Letjend. S. Parman Kav 28, RT.6/RW.8,
Jakarta Barat 11470

Phone Number

(021) 3576 1838